Its probably glued on by the paint. Tap it with a hammer. Or you are saying the outside ring spins but never unscrew?
So you suspect the issue is the screws not grabbing firmly to the stud or wood?
http://www.doityourself.com/forum/el...-pictures.html You might want to post a picture. Yes, it's probably the top hinge screws. Replace at least one screw with a long one. Rub bar soap on the threads to make driving it in easier. Also check the hinge side of the door and make sure it's parallel with the jamb and plumb.
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